iGATE Global Solutions Recruitment 2014 - Associate – Service Desk In Bangalore Walkin Interview

Company Name - iGATE Global Solutions

Industry Type - IT Industry

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Job Designation - Associate – Service Desk

Job Category - Full Time

Experience - 0 To 1 Years Experience

Fucational Area - Application Programming

Mode - Walkin Interview

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Salary/Package - INR As Per Company Norms

Job Location - Bangalore

Educational Qualification - B.Sc, BCA

Candidate Skills -

1. BSc/ BCA Graduate with Maximum 1 year of experience in an international call center
2. Should have excellent communication and English speaking skills
3. Knowledge of basic computer operations.
4. Courteous with strong customer service orientation.
5. Dependable with proficient attention to detail.
6. Good listening and responding skills.
7. Should be willing to take up challenges and go extra mile to perform work responsibilities
8. Should have great interpersonal skills and ability to perform under pressure
9. Should have experience in a Technical call center / ISP Help Desk / Technical Help Desk.
10. Basic computing skills
11. Certifications like MCSE/CCNA /PMI/ITIL are preferred
12. Willing to work in a technical voice process inbound process, Call taking profile.
13. Willing to work in night shifts
14. Willing to sign 2yrs Service agreement ** Must have a Bachelors degree
15. Must have a stable career background
16. Excellent Communication Skill
17. Willing to work on night shifts
18. Ready for 2 yrs Service Agreement
19. Experience in Service Desk / Helpdesk / Technical Support, Voice Support

Selection Process -Interview

Last Date -10th , 11th July 2014

Address -

IGATE,

158 – 162 & 165 – 170, EPIP Phase-2, Whitefield,

Bangalore 560066.

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