Company Name - USHA
Industry Type - IT Industry
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Job Category - Full Time
Experience - 0 To 4 Years Experience
Fucational Area - Application Programming
Mode - Walkin Interview
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Salary/Package - INR As Per Company Norms
Educational Qualification - Any Graduate
Candidate Skills -
1. Answer Inbound Complaint Calls as well as assist customers who have specific queries
2. Make outbound calls to take customer concerns or to check satisfaction level
3. Listen to and record complaints in the customer service application
4. Answer queries and give clarity on desired information
5. Resolving problems by clarifying issues and escalating unsolved problems
6. Fulfill requests by clarifying desired information, completing transactions, forwarding requests
7. Maintain call center database by entering information
8. Keeping equipment (Computers, Headsets etc.) operational by following established procedures and by timely reporting malfunctions
9. Update job knowledge by participating in Job Knowledge opportunities and quizzes
10. Enhance organization reputation by accepting ownership for new and different requests, exploring
opportunities to add value to job accomplishments
11. Provide personalized customer service of the highest level
Selection Process -Interview
Last Date -26th May 14
Industry Type - IT Industry
More IT Jobs
Job Category - Full Time
Experience - 0 To 4 Years Experience
Fucational Area - Application Programming
Mode - Walkin Interview
More IT Companies Walkin Interview
More IT Companies Off Campus
Salary/Package - INR As Per Company Norms
Job Location - Gurgaon
Educational Qualification - Any Graduate
Candidate Skills -
1. Answer Inbound Complaint Calls as well as assist customers who have specific queries
2. Make outbound calls to take customer concerns or to check satisfaction level
3. Listen to and record complaints in the customer service application
4. Answer queries and give clarity on desired information
5. Resolving problems by clarifying issues and escalating unsolved problems
6. Fulfill requests by clarifying desired information, completing transactions, forwarding requests
7. Maintain call center database by entering information
8. Keeping equipment (Computers, Headsets etc.) operational by following established procedures and by timely reporting malfunctions
9. Update job knowledge by participating in Job Knowledge opportunities and quizzes
10. Enhance organization reputation by accepting ownership for new and different requests, exploring
opportunities to add value to job accomplishments
11. Provide personalized customer service of the highest level
Selection Process -Interview
Last Date -26th May 14
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