GENPACT Recruitment 2014 - Technical Support Engineer In Bangalore. Walkin Interview

Company Name - GENPACT

Industry Type - IT Industry

Job Designation - Technical Support Engineer

Job Category - Full Time

Experience - Freshers/ 0-5 Years Experience

Fucational Area - Application Programming

Mode - Walkin Interview

Salary/Package - INR As Per Company Norms

Job Location - Bangalore.

Educational Qualification - BE, B.Tech

Candidate Skills -

1. Answer calls and assess customers’ technical support needs and handle/route accordingly.Identify and provide input on unique or recurring customer problems.Sort out technical and some of the basic technical issues based on FAQs.Update customers about product line and service offerings, current products and technologies.
2. Maintain accurate call logging and tracking into Call support database.Classification of issues and root causes correctly and accurately.Candidate should be OK with Hyderabad as work location.

Selection Process -Interview

Last Date -2nd to 4th April 2014

Address -
                                               Block B, Building 2,
                                               Salarpuria Softzone,
                                               Outer Ring Road,
                                               Bellandur, Varthur Hobli,
                                               Bangalore.

Website -http://www.genpact.com/

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