Allscripts Recruitment 2013 For Freshers as Intern - Support Consultant Associate at Pune
Company Name :-Allscripts
Jobs Description:-Allscripts Recruitment for Freshers As Intern - Support Consultant Associate
Job Role :-Intern - Support Consultant Associate
Industry/Job Field:-IT/Software Industry
Functional Area :-ITES, BPO, KPO, LPO, Customer Service, Operations
Location :-Pune
Mode Of Recruitment :-Online
Last Date :-As soon As Possible
Salary :-Best In Industry
Experience :-Freshers
Qualification:-BE, B.Tech, MCA
Candidate Profile:-
- BE Fresher (Comp Sc or IT) or MCA or equilavent
- Handle incoming customer calls and cases for Allscripts Sunrise Application.
- Provides client assistance promptly and accurately to ensure client satisfaction by using proper departmental procedures for call control, problem resolution, reporting and escalation.
- Troubleshooting at customer site if necessary.
- Supplement implementation team efforts as needed.
- Use product specific diagnostic tools and techniques to resolve customer issues.
- Dial into customer sites to collect and analyze data in the appropriate format as a means to troubleshooting issues
- Replicate issues, document results and present issue resolution to customers.
- Work with Product Development Teams to troubleshoot software.
Contact Preson :-Not Mentioned
Contact Number :-Not Mentioned
Address :-Not Mentioned
Email :-Not Mentioned
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