CGI Recruitment For Freshers as Technical Support at Bangalore, Chennai
Comapny Name :-CGI
Jobs Description:-
- CGI Recruitment for Freshers As Technical Support
- Providing a positive image of the company through your role as the first point of contact with customers.
- To ensure that all is work carried out in accordance with ITlL Incident Management guidelines.
- Add value to your team environment by being enthusiastic and maintaining a positive attitude.
- Log calls via the appropriate call logging system and provide appropriate level of technical fix.
- Set the right expectations to customers in line with the client SLA.
- To achieve all team and personal performance goals as defined by the company.
- Ensure calls returned to Service Desk are reassigned without delay.
- Monitor related incidents.
- Monitor ‘Unresolved calls’ in the team’s queue.
- Adhere to ISO9000 and ISO27001 procedures.
- Be ready to work in rotational shifts as required.
- Comply with all company and unit policies.
Job Role :-Technical Support
Location :-Bangalore, Chennai
Mode Of Recruitment :-Off Campus
Event date: 06 Jul 2013
Last date 03 Jul 2013
Salary :-Rs.240000/-
Experience :-Freshers
Qualification:-BE, B.Tech, ME, M.Tech, B.Sc (All branches), BCA, MCA
Candidate Profile:-
- 2012/13 batch BSc/BE/BTech/ME/MTech (All branches)/ BCA/MCA
- Good communication skills (English)
- Basic knowledge on Microsoft Windows Operating System, MS Office
Contact Preson :-Not Mentioned
Contact Number :-Not Mentioned
Address :-Not Mentioned
Email :-Not Mentioned
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