NTT DATA Recruitment For Freshers And Experienced as Associate System Engineer at Bangalore
Comapny Name :-NTT DATA
Jobs Description:-NTT DATA Recruitment for Freshers and Experienced As Associate System Engineer
Job Role :-Associate System Engineer
Industry/Job Field:-IT/Software Industry
Location :-Bangalore
Mode Of Recruitment :-Online
Last Date :-As soon As Possible
Salary :-Best In Industry
Experience :-Freshers And Experienced
Qualification:-BE B.tech ME M.tech
Candidate Profile:-
- Receiving Calls/Emails/Web tickets from end users (UK based) for services, inquiries and problem notifications and log them into the ticketing tool.
- Attempt resolution of tickets relating to end user computing equipment (desktops, laptops, office applications, printers e.t.c)
- Resolve incidents within prescribed time limits, if possible; otherwise, escalate to appropriate Level 2 groups.
- Triaging the tickets to different support groups based on category of the ticket
- Following up on tickets and tracking them to closure
- Providing sufficient and accurate information to users on the ticket status
Contact Number :-Not Mentioned
Address :-Not Mentioned
Email :-Not Mentioned
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