Sum Total Recruitment 2013 - Any Degree - October 2013

Sum Total Recruitment 2013 For Freshers as Technical Support Engineer at Hyderabad Apply Online

Company Name :-Sum Total

Jobs Description:-Sum Total Recruitment 2013 for Freshers and Experienced As Technical Support Engineer

Job Role :-Technical Support Engineer 

Location :-Hyderabad

Mode Of Recruitment :-Online

Last Date :-As soon As Possible 

Salary :-Best In Industry

Experience :-Freshers

Qualification:-Any Degree 

Candidate Profile:-

• Solve basic common user problems in real time, including software functionality problems and questions; data communication/networking troubleshooting; installation problems and questions; and OS and browser related issues
• Communicating with corporate customers via telephone, email, or other media as applicable regarding technically complex problems identified in SumTotal’s software products, and maintaining effective customer relations
• Escalate top priority, production-critical issues to the appropriate technical staff
• Maintain ownership of issues until resolution, drive other teams as needed, set customer expectations accordingly.
• Resolve incidents in a timely manner as per SLA’s.
• Provide guidance, assistance, and mentoring support to junior team members 

For more details regarding other information click on the below link/Interested candidates can apply this position before the link expires

Click Here For Sum Total Recruitment 2013 More Detailed Advertisement And Apply

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